Shipping Policy

At Kidgrs, we aim to provide a clear, reliable, and convenient shipping experience for every customer.

Order Processing Time

All orders are processed after payment has been successfully confirmed.

Order processing typically takes 1–3 business days, excluding weekends and public holidays. During peak seasons, promotional events, or periods of high order volume, processing may take longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

After your order has been processed and shipped, delivery typically takes 5–10 business days for standard shipping within the United States.

Please note that shipping time begins when your order has been dispatched, not when your order is placed. Delivery times may vary depending on your location, shipping carrier, weather conditions, and other unforeseen circumstances.

For international orders, delivery may take longer due to customs clearance and local delivery arrangements.

Estimated Delivery Time

The estimated total delivery time consists of both order processing time and shipping time.

Processing Time: 1–3 business days
Shipping Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days

These timeframes are estimates and are not guaranteed delivery dates. Delays may occur during holidays, peak shopping seasons, or due to circumstances beyond our control.

Shipping & Returns Address

400 NORTH MAIN AVENUE, SUITE 206, SIOUX FALLS, SD 57104

Shipping Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at service@kidgrs.com. We will do our best to assist with corrections before your order is shipped. Address changes may not be possible after dispatch.

Tracking Information

Once your order has been shipped, tracking information will be provided by email when available.

Please allow some time for tracking information to become active after the carrier receives your package.

Customs and Import Duties

For international orders, customs duties, taxes, or other import-related charges may apply depending on the destination country and local regulations. Where applicable, these charges are the customer's responsibility.

Delivery Issues

If your package is delayed, lost, damaged, or incorrectly delivered, please contact us at service@kidgrs.com with your order number and relevant delivery information. Our customer support team will assist you with your inquiry.